Ubos88 is committed to protecting the privacy and personal data of every user. This document transparently explains how we collect, use, store, and protect your information when you use our platform. Your data security is not merely an obligation — it is our foremost responsibility.
Ubos88's Privacy Commitment to Users
Six core data protection principles that ensure your information stays safe with ubos88
All data transmitted between your device and ubos88 servers is protected using 256-bit SSL encryption — the same security standard used by leading banking institutions in Malaysia.
Your personal data is stored on servers protected by multi-layered firewalls, strict access controls, and a 24-hour monitoring system. No unauthorized access is permitted.
Ubos88 has never and will never sell, rent, or trade users' personal data to any third party for marketing or commercial purposes. Your data belongs solely to you.
The ubos88 KYC process is designed to protect you from identity fraud. All verification documents are stored with full encryption and accessed only by authorized compliance personnel.
You have the full right to access, amend, or request deletion of your personal data at any time. Privacy settings can be managed directly through your ubos88 account.
Ubos88 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). All data collection and processing is carried out in accordance with the principles established by applicable Malaysian law.
When you register and use the ubos88 platform, we collect certain categories of information to provide you with the best service, ensure transaction security, and comply with applicable legal requirements. This information falls into two main categories: information you provide directly and information collected automatically.
Information you provide directly:
Information collected automatically:
ubos88 does not collect credit or debit card information directly. All card transactions are processed entirely by third-party payment providers compliant with PCI-DSS standards. ubos88 only receives transaction confirmations, not your card data.
All information collected is directly related to the provision of ubos88 platform services. We do not collect unnecessary or excessive data beyond the scope stated in this policy.
Collected data is used responsibly for specific and legitimate purposes. The following table outlines the primary purposes for which your data is used:
| Purpose of Use | Data Type | Legal Basis |
|---|---|---|
| Account registration and management | Name, email, phone, date of birth | Contractual agreement |
| Identity verification (KYC) | IC/passport document, proof of address | Legal obligation |
| Deposit & withdrawal processing | Banking details, transaction records | Contractual agreement |
| Customer Support | Communication records, account history | Legitimate interest |
| Fraud prevention & security | IP, activity logs, transaction patterns | Legitimate interest |
| Regulatory compliance | All applicable categories | Legal obligation |
| Product improvement & user experience | Platform behavioral data | Legitimate interest |
| Marketing communications (with consent) | Email, phone number | User consent |
Ubos88 strictly adheres to the principle of limited use — your data will not be used for any purpose not listed above without obtaining your consent beforehand. If we intend to use your data for a new purpose, we will notify you and obtain the necessary permission.
You may withdraw consent for marketing communications at any time through your ubos88 account settings or by contacting our support team. Withdrawing marketing consent does not affect your use of the platform.
Ubos88 does not sell, rent, or disclose your personal data to third parties for their own commercial purposes. However, in the course of operating the platform, there are certain situations where your data may need to be shared with selected parties that adhere to strict privacy standards:
All third parties that receive ubos88 user data are required to comply with data security standards equal to or higher than ubos88's own standards. Binding data processing agreements are signed with every third-party partner.
ubos88 has never shared user data with advertising companies, data brokers, or social media networks for marketing profiling purposes. If you receive an offer claiming to be from ubos88 through unofficial channels, please contact our support team.
Ubos88 uses cookies and similar tracking technologies to enhance platform functionality, understand usage patterns, and provide a more personalised experience for each user. The following are the types of cookies we use:
You can control and manage cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality and user experience of the ubos88 platform. More information on managing cookies in popular browsers can be found in your respective browser's privacy settings.
Ubos88 continuously invests in the latest security infrastructure to ensure your personal data is always protected from unauthorised access, loss, misuse, or accidental disclosure. Key security measures we implement include:
While we take all reasonable steps to protect your data, no system can guarantee 100% security. We encourage you to take precautions as well by keeping your account password confidential and enabling two-factor authentication (2FA) available on the platform.
As a ubos88 user and as an individual protected under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data:
You have the right to request and obtain a copy of the personal data we hold about you at any time.
You have the right to request correction of any inaccurate or incomplete personal data in our records.
Under certain circumstances, you have the right to request the deletion of your personal data from our systems.
You have the right to object to the processing of your personal data for specific purposes such as direct marketing.
You have the right to receive your data in a structured, machine-readable format for transfer to another platform.
You have the right to request a restriction on the processing of your data during any dispute regarding its accuracy or use.
To exercise any of the above rights, please contact the ubos88 privacy team via the platform's live chat or our support email. We will process your request within 30 business days. In some cases, we may need to verify your identity before processing the request to ensure the security of your data.
Ubos88 retains your personal data for as long as necessary to fulfil the purposes stated in this privacy policy, including to meet any legal, accounting, or reporting requirements. The following are our data retention guidelines:
Once the retention period expires, your data will be securely deleted or anonymised using methods that ensure it cannot be recovered or linked back to you. The data deletion process is carried out on a scheduled basis and audited regularly.
The ubos88 platform is exclusively for adult users aged 18 and above. ubos88 does not intentionally collect or process personal data from individuals under the age of 18.
If we discover that a minor's personal data has been collected without proper age verification, we will take immediate steps to delete that data and close the account in question. Parents or guardians who find that their child has accessed the ubos88 platform are encouraged to contact our support team promptly so that appropriate action can be taken.
If you have reason to believe that a minor has registered an account on ubos88, please contact our support team via live chat or email immediately. Child safety is our absolute top priority.
Ubos88 reserves the right to update or amend this privacy policy from time to time to reflect changes in our practices, applicable legal requirements, or relevant technological developments. When significant changes are made, we will take the following steps to ensure you are informed:
We recommend that you review this privacy policy page periodically. The date of the last update is always displayed at the top of this page. Continued use of the ubos88 platform after the effective date of any policy changes constitutes your acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding how ubos88 handles your personal data, we strongly encourage you to reach out to us directly. Our privacy and data compliance team is ready to assist you.
For formal complaints regarding personal data protection in Malaysia, you may also contact the Department of Personal Data Protection (JPDP) Malaysia, the regulatory body responsible for overseeing compliance with the PDPA 2010.
For any requests relating to your privacy rights — including data access, correction, or deletion — please include your registered full name and ubos88 account number to facilitate identity verification and speed up our response time.